Privacy Policy

At Setting Out Solutions (SOS), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Setting Out Solutions Ltd is a UK-based civil engineering recruitment company. We specialise in matching skilled professionals with employers across the infrastructure and construction sectors.

📧 info@sosgroupltd.com
📞 0113 460 1841
📍 Townend House, 8 Springwell Court, Leeds, West Yorkshire, LS12 1AL

2. What Information We Collect

We may collect the following types of personal data:

• For candidates:
  Name, contact details, CVs, employment history, qualifications, references, work preferences, and any other info you provide to support your application.
• For clients/employers:
  Company contact information, job role requirements, and communication history.
• Website visitors:
  IP address, browser type, usage data (via cookies and analytics tools, see section 7).

3. How We Use Your Information

We use your data to:

• Match candidates with suitable job opportunities
• Manage and maintain client relationships
• Send relevant job alerts or updates
• Respond to enquiries
• Improve our services and website

4. Lawful Basis for Processing

We rely on the following legal bases:

• Your consent (e.g. when signing up for job alerts)
• Contractual necessity (e.g. when entering into a recruitment agreement)
• Legitimate interests (e.g. to improve our services and grow our business)
• Legal obligations (e.g. for tax or compliance purposes)

5. How We Share Your Data

We only share your data when necessary, such as:

• With potential employers (only after getting your permission)
• With third-party services who help us deliver our work (e.g. CRM systems, job boards)
• If required by law or regulatory authorities

We never sell your data to third parties.

6. How Long We Keep Your Data

We retain your data only for as long as necessary:

• Candidates: typically 2 years from last contact
• Clients: up to 6 years to comply with accounting/legal requirements
• You may request deletion at any time (see Section 8)

7. Cookies & Website Tracking

Our website uses cookies to improve your experience and understand how visitors interact with our site. You can control cookie preferences via your browser settings.

Analytics tools (e.g. Google Analytics) may collect anonymised data such as pages visited, time spent on site, and location (by IP).

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold on you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with the Information Commissioner's Office (ICO)

To exercise any of your rights, email us at info@sosgroupltd.com

9. How We Keep Your Data Secure

We use secure systems and take appropriate technical and organisational steps to protect your personal data from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of last update clearly shown.

📩 Contact Us

For any privacy-related questions, please contact:
📧 info@sosgroupltd.com
📞 0113 460 1841
📍 Townend House, 8 Springwell Court, Leeds, West Yorkshire, LS12 1AL